Our products are not toys. They are to be used in a laboratory or educational setting only. Our products are not for children 15 and under. There are some exceptions in the kid section.
Warranty: We are distributors of many brands which carry a manufacturer’s warranty of at least 1 year. If your product is defective, please do not return the item to us. Instead, contact the manufacturer for replacements or to get technical help. If the user has used the equipment in a manner not suggested by the manufacturer, your warranty might be voided. Please follow all instructions from the equipment “User Manual”.
Warranty on equipment shipped outside the U.S.: Manufacturer’s Warranty is subject to items shipped to the U.S. only. We can provide warranty for international order on parts only, provided that the equipment is used in accordance with the manufacturer’s guidelines outlined in the “User Manual”.
Educational and Research Products: Our company sells products to be used in educational and in research or institutional use. The educational products are more economical. We encourage those in schools and universities to ask for “Educational Grade” items.
Product Variety: There are many products we sell that are not shown in our website. If you do not find a product in our site, please send us an email at firstname.lastname@example.org with your list of items and we will be happy to send you a quote. We encourage our clients to send product or catalog numbers along with their description for an easier and faster pricing process.